Shipping Policy
DOMESTIC SHIPPING POLICY (U.S. 50 STATES)
We ship to U.S. territories/states using FedEx, USPS, and/or UPS. For orders within the 48 contiguous states, any purchases over $100 are eligible for free shipping. If you select free shipping, the carrier service used will be determined at our discretion, generally based on the weight and/or size of the order. Otherwise, shipping charges for your order will be calculated and displayed at checkout.
Processing Time:
The average processing time is between 1-3 business days. A business day is any weekday excluding holidays. For example, if you place an order on Saturday, it will be processed on Monday. If the processing time is 3 business days and there are no holidays, the shipment would approximately arrive by Thursday. Shipments may be delayed for various reasons.
After placing your order, please check your email by the next business day to confirm whether your order has been processed. You will receive a Shipment Confirmation email once your order has shipped, which will include your tracking number(s). The tracking number will be active within 24 hours. You can use the carrier’s website to track your shipment.
If you receive damaged items, please email [Email Address] with proof of damage (a photo of the damaged area) as soon as possible.
For any delivery inquiries, contact us at [Email Address].
INTERNATIONAL SHIPPING POLICY
We ship internationally to most territories. If duties and taxes are required by the government, we will fill out and pay for customs beforehand. As of now, we only handle duties and taxes pre-paid.
Processing Time:
The average processing time is between 2-4 business days.
If you choose a shipping option that does not include duties and taxes, you are responsible for any customs and taxes applied to your order.
Note: We may update our shipping policy to comply with changing regulations, including changes to carriers and shipping methods.
RETURNS POLICY
For information on returns, please refer to our Return & Refund Policy page.